DUTY OF CARE TO THE COMMUNITY
Attending a rescue and helping in an emergency is always rewarding. But what happens if you are stressed and wish to talk the rescue through with someone? Your community has a ‘duty of care’ for anyone helping in a rescue, and must provide access to ‘post event’ counselling services if required.
Community defibrillators are medical devices and there to save lives in an emergency. As these are publicly accessible then these can be used by anyone in the community or even a visitor.
A rescue can be stressful, particularly if the rescue is unsuccessful. Therefore you may need someone you can talk to about the event, or just someone to talk to, to help you wind down.
You can visit your GP, or your local Samaritans or similar organisation. CHT also has a service that is available for its member communities.
The CHT support communities through the free provision of a "debriefing" session with one of our trained counsellors. This telephone service is available to all members of the community where CHT have worked with you to establish your community defibrillator scheme, or where CHT are assisting you to cover your governance.
We provide a single telephone number to link to one of the counsellors, who will ring you back at a convenient time to talk to you. These sessions are for up to one hour and are confidential, being run by an independent group of trained trauma counsellors on behalf of CHT.
Should you require more time from the counsellor over and above the first hour, then this is a private arrangement you can make with the counsellor involved. CHT has no involvement in the consultation, or any extension services offered, and are not responsible for any outcomes.
CHT believes that a community needs to take a holistic approach to having a community defibrillator, and the
provision of additional support services such as "Post rescue de-briefing" services, VETS, insurance, long-term support and most importantly, Governance programs, make any community program resilient and successful.
CHT is the only organisation offering a complete holistic service.
*Terms and conditions for the counselling service are available upon request. This is a confidential service.